- Improvement of Public Service Delivery mechanism of the Regional Administration (District and Divisional Secretariats), fulfilling the objectives of the national policy framework:
- Functional Review of Divisional and District Administration with special reference to integration of key information, processes and resources.
- Action on citizen-oriented workflow simplifications and review the Citizens’ Charters.
- Capacity building and attitudinal transformation support at District, Divisional Secretariat and Grama Niladhari levels.
- Effective collaborations with state and non-state stakeholders to transform the organizations and divisions under the Ministry for improved service delivery and internal resource management.
- Implement the e-Grama Niladhari (eGN) Project
- The project focuses on empowering all 14,022 Grama Niladharis to deliver required public services and other official activities by using a special ICT system (hardware, trilingual software and connectivity), that functions on a specially designed household database with easy-to-use facilities to citizens and other officials as well.
- This database would serve as the most reliable grassroots level household information of the government that can be shared for the government’s regulatory and development purposes.
Regional Administration Reforms Division
Latest News
- China assures continued support for Sri Lanka's debt restructuring process
- China assures continued support for Sri Lanka's debt restructuring process (2)
- The first phase of the four-storied building of the Udugama Base Hospital and the three-storied building of the Niagama Regional Hospital will be handed over to the people.
- Inauguration of the new building of Mundalam Divisional Secretariat, Puttalam.
- A discussion on looking into the professional problems of economic development officers was chaired by the Minister of State for Home Affairs Mr. Ashoka Priyantha (2024.03.07).